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Drive Customer Loyalty through Omnichannel Commerce

Explore & Understand How?

Omnipresence customer approach

Make ticket bookings easy through web & social channels. Implement chatbot to automate customer query handling.

Greater clarity on channel-based campaign metrics

Recommend places to visit or dine via customers' preferred channel to attract the right customers.

Insights of past campaign performance

Get an in-depth guide to the best-performing digital campaigns to drive engagement, conversion, and long-term relationships with customers.

Retain Customers with repeat bookings

Attract customers with seasonal offers by leveraging RCS capabilities or WhatsApp Business with personalized template messaging.

Discover other Benefits

Campaign Orchestrator

Advanced Analytics

Flexible Bot Activation

Centralized Template Manager

Did you Know?

72% of bookings occur on messaging channels within 48 hours of last-minute browser searches on a smartphone Source - Stratos Jets

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Use Cases

Omnipresence customer approach

Omnipresence customer approach

Travel & Tourism

Make ticket bookings easy through web & social channels. Attract customers with seasonal offers by leveraging RCS capabilities or WhatsApp Business with personalized template messaging.

Expanded Reach

Expanded Reach

BFSI

Banks and financial institutions can leverage OCEAN to share account updates, transaction details, notifications, and other vital information through Omnichannel communication using Email, WhatsApp, RCS, and SMS simultaneously.

Improved Notifications

Improved Notifications

Retail & Ecommerce

Keep customers informed about their purchase order delivery with real-time updates. Notify them of any upcoming discounts in advance through multiple communication channels or their preferred channel of choice.

Boost new customer segment

Boost new customer segment

Hospitality

Include newsletters, promotional messages, booking SMS confirmations, and follow-up emails after a guest's stay to maintain consistent messaging experience.