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Enriching Customer Banking Experiences

Explore & Understand How?

Unified view of multichannel communication

Get a comprehensive overview of your campaign's success across several channels such as SMS, RCS, Email, and WhatsApp in a single window.

Improved and swift
services

Allow customers to access banking services anytime, anywhere regardless of their location, enabling them to effortlessly review their transactions and balances.

Better decision
making

Assists in making decisions for customized products based on consumer behavior and preferences across all channels.

Secured customer
data

Organize your customers' multimedia assets and store them securely on the cloud while ensuring their data privacy is protected.

Discover other Benefits

Multi-Number Support

Global Reach

Smart Segmentation

Advanced Analytics

Did you Know?

80% of customers believe a brand's digital experience is just as important as its products or services.
Source - Salesforce

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Use Cases

Omnipresence customer approach

Omnipresence customer approach

Travel & Tourism

Make ticket bookings easy through web & social channels. Attract customers with seasonal offers by leveraging RCS capabilities or WhatsApp Business with personalized template messaging.

Expanded Reach

Expanded Reach

BFSI

Banks and financial institutions can leverage OCEAN to share account updates, transaction details, notifications, and other vital information through Omnichannel communication using Email, WhatsApp, RCS, and SMS simultaneously.

Improved Notifications

Improved Notifications

Retail & Ecommerce

Keep customers informed about their purchase order delivery with real-time updates. Notify them of any upcoming discounts in advance through multiple communication channels or their preferred channel of choice.

Boost new customer segment

Boost new customer segment

Hospitality

Include newsletters, promotional messages, booking SMS confirmations, and follow-up emails after a guest's stay to maintain consistent messaging experience.