Omnichannel hospitality to boost new customer segment

Explore & Understand How?

Maintain consistent customer engagement

Include newsletters, promotional emails, booking confirmations, and follow-up emails after a guest's stay.

Channel Payment Capability

Deliver frictionless experience & greater convenience with integrated payment options within communication channels

Achieve better ROI through niche targeting

Understand your customers through useful metrics and send promotional offers for accommodation based on people traveling on a budget, luxury or work.

Cost Optimization and sound decision making

Analyze key metrics, track performance and choose the channels that can be leveraged for your business.

Discover other Benefits

Omnichannel Capability

Smart Segmentation

Greater Synergy

Global Reach

Did you Know?

There are 3Xmore experience searches than hotel searches Source - Greenberg Research

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Use Cases

Omnipresence customer approach

Omnipresence customer approach

Travel & Tourism

Make ticket bookings easy through web & social channels. Attract customers with seasonal offers by leveraging RCS capabilities or WhatsApp Business with personalized template messaging.

Expanded Reach

Expanded Reach

BFSI

Banks and financial institutions can leverage OCEAN to share account updates, transaction details, notifications, and other vital information through Omnichannel communication using Email, WhatsApp, RCS, and SMS simultaneously.

Improved Notifications

Improved Notifications

Retail & Ecommerce

Keep customers informed about their purchase order delivery with real-time updates. Notify them of any upcoming discounts in advance through multiple communication channels or their preferred channel of choice.

Boost new customer segment

Boost new customer segment

Hospitality

Include newsletters, promotional messages, booking SMS confirmations, and follow-up emails after a guest's stay to maintain consistent messaging experience.